Q: What is your Broker of Record Procedure?
A: We will only accept a Broker of Record letter at the
time of renewal. The Broker of Record letter must be received at least 10
calendar days prior to the renewal date.
The Broker of Record letter must be submitted on the
Insured's letterhead or an Acord form and include the name of the broker as it
appears on their insurance license. Broker of Record letters must be signed and
currently dated by the corporate office, partner, sole proprietor, or manager
and/or managing member of Limited Liability Companies (LLC's). The signing
individual must have the authority to execute the Broker of Record letter. We
will then notify the incumbent broker and allow 10 calendar days to obtain
a rescinding Broker of Record letter. The 10-day period may not be waived,
except by the incumbent broker.
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Q: What computer settings do you recommend to use for the
BTIS site?
A:
Click Here to view our recommended computer settings
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Q: How do I find out more?
A: Use our live support for an immediate response, email us
at info@btisinc.com or call your CSR or
Underwriter at 916.772.9200.
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Q: If I am having system problems, what do I do?
A: Use our live support for an immediate response, email us
at info@btisinc.com or call your CSR or
Underwriter at 916.772.9200.
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Q: How do I bind a policy?
A: Some of our programs (Victory, One Shot Builders Risk)
you can get an immediate bind on. But if not - Fax over your request to bind,
including the desired effective date, along with the bind documents requested
online (signed by both the agent and the insured) to 916-772-9292. Be sure to
indicate which of the payment options you have chosen. On some programs, you
must also submit proof of payment in the form of your check, the client's
check, or a signed finance agreement. If an online submission, to get to your
binding documents, go online and select your submission then click on the
blue binding documents button. If submitted by
Acord form, please fax the binding docs requested on your quote received from
the Underwriter.
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Q: What do you write at BTIS?
A: Click
Here to see our appetite Guide
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Q: Do you accept credit cards or pay by fax?
A: At this time, we currently do not accept credit card
payments or pay by fax. We require all payments via agency check.
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Q: Where should I send the down payment and
who should the check be made out to?
A: The down payment should be made payable to
Builders & Tradesmen's Ins Services (BTIS)
and mailed to:
6610 Sierra College Boulevard
Rocklin, California, 95677
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Q: How much is the down payment for financing options?
A: 1 - The down payment amount is 15% of premium plus all
taxes and fees for the BTIS Finance option in Victory General Liability &
Inland Marine only.
2 - The down payment amount is 25% of premium plus all taxes and fees for all
outside financing options.
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Q: Can I withhold my commission?
A: Yes, we prefer that you withhold your commission from
the down payment.
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Q: What commission is paid for my submission?
A:Please
Click Here to see our Commission Schedule
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Q: Do you have your own financing company?
A:
BTIS, Inc. does not own a finance company but we do partner with Best Choice
Premium Finance to offer an automated financing pay option - Click Here.
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Q: What do I need to do to have BTIS finance the premium?
A: Navigator's Victory program: See binding documents
online to print your finance agreement or
Click Here for complete financing instructions
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Q: Do you accept outside financing?
A: Yes, with all companies except Commerce West Auto and
AIG Auto & Workers Comp as they are Direct Bill.
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Q: What are the payment options?
A: Premium finance or pay in full only. (Exceptions: fully
earned policies are pay in full only and direct bill)
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